Reference

How We Protect Your Privacy on m88 apk

Your account, deposit history, and personal details are protected through encryption and secure server infrastructure.

Account encryption standardPayment data never sharedClear retention windowsYour access rights detailed
m88 apk How We Protect Your Privacy on m88 apk
REACH OUR TEAM

Privacy Questions and Data Requests

Team online

Live Chat

Open your account and select Help. Our team responds to privacy and data-access requests within 2 hours during business hours, Monday to Sunday, 09:00–22:00 Indonesia time.

Email Support

Send data-access or deletion requests to [email protected]. We'll acknowledge receipt within 24 hours and complete your request within 14 business days with full documentation.

Account Settings

Log in, navigate to Settings > Privacy, and download your full data profile or update your contact information without needing to contact support. Changes take effect immediately.

SECURITY & TRANSPARENCY

How We Keep Your Privacy Secure

Data Encryption

All deposits via DANA, OVO, GoPay and QRIS are encrypted using TLS 1.3 protocol.

Cookie & Tracking Use

We use session cookies to keep you logged in and analytics cookies to understand how you browse the lobby and…

Account Access Control

Only you and our fraud-prevention team can view your account.

Data Retention Schedule

Transaction records (24–36 months), login logs (24 months), and support tickets (12 months after closure) are automatically deleted.

Withdrawal Verification

Before we process any withdrawal, we verify your identity and confirm your withdrawal method matches your verified deposit account.

Contact for Changes

If you want to update your privacy settings, request your data, or object to how we use your information, reach…

Privacy Policy Frequently Asked

We collect your full name, email, phone number, date of birth, and banking details. When you deposit via DANA, OVO, GoPay or QRIS, we also record the transaction ID and amount. This information is used only to verify your identity, process withdrawals, and comply with anti-fraud checks.

Transaction records are stored for 36 months, login records for 24 months, and support messages for 12 months after your account closes. After these windows, data is securely deleted. You can request earlier deletion by contacting [email protected].

Yes. Log into Settings > Privacy and select Download My Data to receive a complete copy of your profile, transaction history, and preferences within 14 business days. Request deletion via [email protected]; closed-account data is removed 12 months after closure or on demand.

We share deposit and withdrawal details only with payment processors (DANA, OVO, GoPay, QRIS operators) and anti-fraud services. We never sell your contact details, game history, or preferences to marketers, advertisers, or affiliate networks.

Passwords are hashed using SHA-256 encryption and never stored in plain text. Your login session is protected by TLS 1.3 and expires automatically after 30 minutes of inactivity. Enable two-factor authentication in your account settings for added security.

Your account closes immediately, but transaction records and support history are retained for 12 months to comply with anti-money-laundering rules. After 12 months, your data is securely deleted. You can request earlier deletion by contacting our support team.

Log in, go to Settings > Account Details, and update your email, phone, or address. Changes take effect immediately. If you need to update your banking details for withdrawals, verify your identity through our withdrawal form first; processing takes under 24 hours.