Your rights and how we handle requests
Your payment details connect directly to your bank or e-wallet provider through an encrypted tunnel. m88 apk never sees your full payment credentials — only a unique token confirming the transaction succeeded. Deposits clear in under one minute and appear in your account balance immediately.
Yes. Go to Settings → Account & Data and select Export Data or Request Deletion. We'll send your complete account record (personal details, deposit and withdrawal history, gameplay logs) as a file within fourteen days. Deletion requests remove non-essential data but keep records needed for regulatory compliance.
Change your password immediately and contact live support. Our security team will review login history, freeze the account if needed, and investigate unauthorized transactions. If fraud is confirmed, we restore your balance. This process takes up to two business days.
We retain your name, date of birth and payment address for seven years after closure for tax and anti-money-laundering compliance. Gameplay records stay with your account as long as you retain access. Request earlier deletion of non-essential data anytime.
Your bet history, balance changes and withdrawal requests are stored in your account dashboard. You can download a full transaction log anytime from Settings. These records are never shared with other players or third parties; they're for your personal review and verification only.
Log into your account and review the transaction in your withdrawal history. If it's pending, you can cancel it within thirty minutes. If it's completed, contact live support with the withdrawal reference number, and our payments team will investigate within four hours.
Your account is hosted on secure servers in data centres that comply with regional privacy law. We share minimal data only with payment processors to complete your DANA, OVO, GoPay or QRIS transaction, and with regulatory authorities if legally required. We never sell or rent your details.
